Your Choice Plan Management

how does same-day invoicing work?

How does same-day invoicing work?

Guaranteed Same-day Invoice Processing

Your Choice Plan Management guarantees your provider invoices are claimed on the same day if we receive the invoice before 12pm each business day, providing the invoice meets our Same-Day Guarantee Invoice Processing Terms and Conditions.  We have a team of Plan Managers dedicated to invoice processing to ensure this process occurs.  This provides you with certainty in terms of continuity of services from your providers and helps your provider cash flow, and boosts business confidence.

Your Choice Plan Management uses AI software that automatically “reads” your invoice and processes it against your NDIA budget categories which are pre-loaded into our purpose-built plan management software.

The NDIS typically pays two to three days after claiming, and we forward payment to your provider’s bank account the same day we receive payment.  A remittance will be emailed.

If there is a problem with your invoice, we will contact you or your client to solve the problem.  Common problems include coding errors, incorrect support categories, missing information e.g. Bank account details, support dates or exceeding the NDIS Price Guide cap.

Mail your invoice to us: Your Choice Plan Management, PO Box 5253, SCMC Nambour, QLD 4560

Email us at:

Phone us on 1300 497 492 or (07) 5441 4937


Same-day Invoice Processing – providers love us!

Our Plan Managers process invoices the same day we receive them, provided they meet all our same-day-invoice processing terms and conditions, arriving before 12pm each business day.  Your invoices are then claimed as soon as the participant after has approved the invoice through our App and paid as soon as the NDIA has made payment.; We don’t hold onto your claimed funds.

Terms and Conditions

Send your invoices to us before 12pm on any weekday and your invoice will be processed on the same day. To guarantee this process, the following applies:

  • Tax invoice with an active ABN, as per the NDIS guidelines
  • Participants using our App approve the invoice on the same day of processing
  • It needs to be a PDF, excel and word attachments have to be processed manually
  • Emailed to
  • Active service bookings in place for the Participant
  • Invoices received on weekends or public holidays will be processed the next business day

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